Luminous windshield repair

Terms & Conditions

CONTACT US (346) 489-7201
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Terms & Conditions

We extend a warm welcome to the Terms and Conditions page of Luminous Windshield Repair Houston. This section provides a comprehensive overview of the guidelines and regulations governing the utilization of our esteemed auto glass repair services. By accessing or engaging with our services, you acknowledge and accept the terms and conditions outlined herein. If you have any objections to any aspect of these terms, we kindly request that you refrain from using our services.

Service Agreement

Ownership and Authorization

1.1 As the legal owner or authorized representative of the vehicle, you acknowledge that by requesting and utilizing our auto glass repair services at Luminous Windshield Repair Houston, you are in compliance with the necessary ownership requirements.

1.2 We reserve the right to decline service if we determine that the requested repairs are unsuitable or pose a risk to our technicians or the vehicle.

1.3 Our auto glass repair services are provided ” as-is “. We make no guarantees or warranties, express or implied, regarding the performance, functionality, or durability of the repaired or replaced auto glass.

Pricing, Additional Charges, and Payment Terms

2.1 Our commitment to transparency means we will provide you with clear and competitive pricing for our auto glass repair services before initiating any work.

2.2 Please note that certain services, such as mobile repairs, specialized glass types, or emergency repairs, may incur additional charges. These charges will be communicated to you in a transparent manner prior to the commencement of any work.

2.3 Payment for our services is expected upon completion of the repairs. We offer various payment options, including cash, credit cards, and electronic transfers. Unless otherwise agreed upon in writing, full payment is required.

2.4 If you are filing an insurance claim, it is crucial to provide accurate and up-to-date information. While we collaborate with your insurance company to facilitate the payment process, any outstanding amounts not covered by insurance remain your responsibility.

Liability and Warranty

3.1 Ensuring High-Quality Repairs and Limited Liability
While we take great pride in providing high-quality auto glass repairs, we cannot assume liability for any damages, losses, or injuries that may arise as a result of the repairs or replacement.

3.2 Limited Warranty for Workmanship
We offer a limited warranty for our workmanship, which covers defects in materials and installation. The specific duration and terms of the warranty will be clearly communicated to you during the service. It is important to note that this warranty does not extend to damages caused by accidents, misuse, negligence, or natural disasters.

3.3 Your Responsibility to Inspect and Report
Upon completion of the service, it is your responsibility to inspect the repaired or replaced auto glass thoroughly. If you discover any issues or defects, please promptly notify us. Failure to report concerns within a reasonable timeframe may result in the voiding of any applicable warranties.

Intellectual Property

4.1 Safeguarding Intellectual Property Rights
All intellectual property rights pertaining to our website, content, and materials, including logos, trademarks, and graphics, are exclusively owned by Luminous Windshield Repair Houston. These rights are protected under relevant copyright laws.

4.2 Prohibition of Unauthorized Use
Without prior written consent from Luminous Windshield Repair Houston, any unauthorized use, reproduction, distribution, or modification of our intellectual property is strictly prohibited. We uphold the importance of respecting and protecting our intellectual property rights.

Privacy Policy

5.1 Valuing Your Privacy
Respecting your privacy is of utmost importance to us. For detailed information on how we collect, use, and safeguard your personal information, we kindly direct you to review our Privacy Policy. This policy outlines our commitment to protecting your privacy.

Termination

6.1 Our Authority to Terminate
We retain the authority to terminate or suspend our services to you at our discretion, without prior notice, and for any reason. This includes instances where these terms and conditions have been violated. Our commitment to maintaining a fair and secure environment serves as the guiding principle behind our decision-making.

6.2 Your Authority to Terminate
You possess the right to terminate the services by providing written notice to us. It is important to acknowledge that any outstanding fees or charges incurred before the termination will remain due and must be settled. We appreciate your cooperation and understanding regarding this matter.

Governing Law and Jurisdiction

7.1 Governing Laws and Regulations
These terms and conditions are subject to and governed by the laws of the jurisdiction in which Luminous Windshield Repair Houston operates. It is important to adhere to the legal framework established within this jurisdiction.

7.2 Exclusive Jurisdiction
Any disputes arising from these terms and conditions or the provision of our services shall be exclusively subjected to the jurisdiction of the courts within the aforementioned jurisdiction. This ensures a fair and impartial resolution in accordance with the applicable laws.

Modifications

8.1 Updates to Terms and Conditions
We retain the right to modify or update these terms and conditions at our discretion and without prior notice. Any changes will become effective upon posting on our website. You must regularly review these terms and conditions for any updates or modifications.

Indemnification

9.1 Responsibility for Claims and Damages
You agree to indemnify and hold Luminous Windshield Repair Houston, its employees, agents, affiliates, and partners harmless from any claims, damages, losses, liabilities, costs, or expenses (including attorney’s fees) arising from your use of our services, violation of these terms and conditions, or infringement of any third-party rights. This provision ensures the protection of all parties involved and the resolution of any potential disputes fairly and responsibly.

Communication and Notifications

10.1 Your Communication Preferences
By utilizing our services, you provide your consent to receive communications from Luminous Windshield Repair Houston. These communications may include service updates, promotional offers, and important notices. However, you have the option to opt out of receiving promotional communications at any time.

10.2 Contact Information Accuracy
We may contact you using the contact information you provided during the service request process. It is your responsibility to ensure that your contact information remains accurate and up to date. This ensures effective communication between us and a seamless service experience.

Severability

11.1 Validity of Provisions
If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall remain fully effective. In such cases, the invalid or unenforceable provision will be replaced with a valid and enforceable provision that closely reflects the intent of the original provision.

Entire Agreement

12.1 Complete Understanding
These terms and conditions constitute the entire agreement between you and Luminous Windshield Repair Houston regarding the use of our services. They supersede any prior agreements or understandings between the parties involved, whether written or oral.

12.2 Written Waivers
Any waiver of any provision of these terms and conditions will only be effective if it is in writing and signed by an authorized representative of Luminous Windshield Repair Houston. This ensures clarity and evidentiary support for any waivers granted.

Limitation of Liability

13.1 Exclusion of Certain Damages
Luminous Windshield Repair Houston, along with its employees, agents, affiliates, and partners, shall not be held liable for any indirect, incidental, special, consequential, or exemplary damages arising from or in connection with the use of our services.

13.2 Maximum Liability
In no event shall our total liability for any claims, damages, losses, liabilities, costs, or expenses exceed the amount paid by you specifically for the services rendered.

13.3 Scope of Responsibility
We are not responsible for any damages or losses incurred to your vehicle beyond the scope of our services. This includes pre-existing damages, mechanical issues, or damages caused by accidents, vandalism, or natural disasters. Our responsibility is limited to the services we provide as outlined in these terms and conditions.

Insurance Coverage

14.1 Consultation with Insurance Provider
We recommend consulting your insurance provider to determine if auto glass repair or replacement coverage is provided. While we can work with most insurance companies to process claims, you must verify coverage and claim eligibility.

14.2 Responsibility for Deductibles or Copayments
Any insurance deductibles or copayments are your responsibility and must be directly paid to Luminous Windshield Repair Houston.

Non-Waiver of Rights

15.1 Reservation of Rights
The failure of Luminous Windshield Repair Houston to enforce any provision of these terms and conditions shall not be interpreted as a waiver of any rights or remedies available to us.

Force Majeure

16.1 Events Beyond Control
Luminous Windshield Repair Houston shall not be held liable for any delay, failure, or interruption of services caused by circumstances beyond our reasonable control. Such circumstances include acts of nature, labor disputes, power outages, or government restrictions.

Feedback and Reviews

18.1 Appreciation of Feedback
We value your feedback and reviews regarding our services. By providing feedback, you grant Luminous Windshield Repair Houston the right to use and display such feedback for promotional purposes. We reserve the right to moderate, edit, or remove any feedback or reviews deemed inappropriate, offensive, or violating our policies.

Governing Law and Jurisdiction

19.1 Jurisdiction’s Applicable Laws
These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Luminous Windshield Repair Houston operates. It is essential to adhere to the legal framework established within this jurisdiction.

19.2 Exclusive Jurisdiction of Courts
Any disputes arising from these terms and conditions or the provision of our services shall be subject to the exclusive jurisdiction of the courts within the aforementioned jurisdiction. This ensures a fair and impartial resolution in accordance with the applicable laws.

Disclaimer of Liability

20.1 Limitation of Liability
Luminous Windshield Repair Houston, along with its employees, agents, affiliates, and partners, shall not be held liable for any damages, losses, injuries, or claims arising from the use of our services. While we strive to provide reliable and high-quality auto glass repair, we cannot guarantee the performance or durability of the repaired or replaced auto glass.

20.2 Assumption of Risks
By utilizing our services, you acknowledge and agree that any risks associated with the use of our services are assumed solely by you. Luminous Windshield Repair Houston shall not be responsible for any damages, including but not limited to personal injury, property damage, or financial loss, resulting from using or misusing our services.

Maintenance and Care

21.1 Proper Maintenance and Care
Upon completion of auto glass repair or replacement, it is your responsibility to follow proper maintenance and care guidelines to ensure the longevity and optimal performance of the repaired or replaced auto glass. Failure to do so may void any applicable warranties or guarantees.

21.2 Guidelines for Care
We recommend avoiding exposure to extreme temperatures, harsh chemicals, and excessive force when cleaning or handling the auto glass. Additionally, it is advisable to refrain from slamming doors or subjecting the vehicle to sudden impacts that may cause stress or damage to the auto glass.

21.3 Regular Inspection
Regularly inspect the repaired or replaced auto glass for any signs of damage, such as cracks, chips, or leaks. If any issues are detected, please contact us promptly to assess the situation and provide appropriate solutions.

Dispute Resolution

22.1 Good Faith Negotiations
In the event of a dispute or disagreement arising from these terms and conditions or the provision of our services, both parties agree to engage in good faith negotiations to resolve the issue amicably.

22.2 Alternative Dispute Resolution
If the dispute cannot be resolved through negotiation, both parties agree to seek mediation or arbitration as an alternative method of dispute resolution. The specific procedures and rules for mediation or arbitration shall be agreed upon by both parties or as determined by the relevant jurisdiction.

Confidentiality

23.1 Protection of Confidential Information
Any confidential or proprietary information shared by either party during the provision of our services shall be kept strictly confidential. This includes, but is not limited to, trade secrets, customer data, pricing information, and business strategies.

23.2 Restrictions on Use and Disclosure
Both parties agree not to disclose or use confidential information for purposes other than the provision of the agreed-upon services unless required by law.

Limitation of Remedies

24.1 Limited Liability
In the event that Luminous Windshield Repair Houston is found liable for any damages, losses, or claims, our liability shall be limited to the amount paid by you for the specific services rendered.

24.2 Exclusion of Other Remedies
No other remedies or compensation shall be sought or granted, whether direct, indirect, consequential, or otherwise.

Third-Party Services and Products

25.1 Engagement of Third-Party Providers
Luminous Windshield Repair Houston may collaborate with third-party service providers or suppliers to facilitate the provision of our services. While we diligently work to ensure the reliability and quality of these third-party services or products, we do not provide any warranty or guarantee regarding their performance or suitability.

25.2 Responsibility of Third-Party Providers
Any warranties, guarantees, or claims related to third-party services or products are the sole responsibility of the respective service providers or suppliers. Luminous Windshield Repair Houston shall not be liable for any damages, losses, or disputes arising from third-party services or products.

Intellectual Property

26.1 Protection of Intellectual Property
All content, materials, logos, trademarks, and intellectual property displayed on the Luminous Windshield Repair Houston website or used in connection with our services are the property of their respective owners. Any unauthorized use, reproduction, or distribution of such intellectual property is strictly prohibited.

26.2 Respect for Intellectual Property Rights
By utilizing our services, you agree to refrain from infringing upon or misappropriating any intellectual property rights associated with Luminous Windshield Repair Houston or any third parties.

Non-Solicitation

27.1 Prohibition on Employee Solicitation
During the course of our business relationship, you agree not to directly or indirectly solicit, recruit, or hire any employees or contractors of Luminous Windshield Repair Houston. This includes individuals involved in the provision of our services, as it is essential to maintain the stability and continuity of our workforce.

Reservation of Rights

28.1 Rights Retained by Luminous Windshield Repair Houston
Luminous Windshield Repair Houston reserves all rights not expressly granted in these terms and conditions. We retain the right to modify, suspend, or discontinue our services, in whole or in part, at any time without prior notice or liability.

28.2 Discretionary Service Refusal
We reserve the right to refuse service to anyone at our discretion. This ensures the integrity of our operations and the safety of our employees and customers.

Compliance with Laws

29.1 Obligation to Comply with Applicable Laws
Using our services, you agree to comply with all applicable laws, regulations, and ordinances. You are responsible for ensuring that the requested auto glass repairs or replacements comply with local, state, and federal laws regarding vehicle safety standards and regulations.

29.2 Consequences of Non-Compliance
You are solely responsible for any legal consequences or penalties from non-compliance with applicable laws. It is important to adhere to the legal requirements to maintain the safety and legality of your vehicle.

Customer Responsibilities

30.1 Accurate Information Provision
As the customer, you are responsible for providing accurate and complete information regarding your vehicle and the requested auto glass repairs or replacements. This includes providing the correct make, model, year, and VIN (Vehicle Identification Number).

30.2 Disclosure of Pre-Existing Damage
Before the repairs or replacements commence, you must inform us of any pre-existing damage to the vehicle or auto glass. Failure to disclose such information may result in additional charges or limitations to the warranty coverage.

30.3 Securing Personal Belongings
You are responsible for securing and removing any personal belongings, valuables, or sensitive information from the vehicle before our technicians begin the repairs or replacements. Luminous Windshield Repair Houston shall not be held liable for any loss or damage to such items.

Disclaimer of Warranty

31.1 No Warranties Provided
Luminous Windshield Repair Houston disclaims all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

31.2 Information Accuracy Disclaimer
We do not warrant or guarantee the accuracy, completeness, or reliability of any information, content, or materials provided in connection with our services.

31.3 Service Interruption Disclaimer
We do not warrant our services being uninterrupted, error-free, or free from viruses or other harmful components. While we strive for continuous and reliable service, occasional interruptions or technical issues may occur.

Reservation of Disputes

32.1 Good Faith Negotiation
Any disputes arising from these terms and conditions or the provision of our services shall be resolved through negotiation and good faith discussions between the parties. We encourage open communication and cooperation to find mutually acceptable solutions.

32.2 Alternative Dispute Resolution
In the event that a dispute cannot be resolved through negotiation, both parties agree to submit the dispute to binding arbitration in accordance with the rules and procedures of the arbitration association or organization mutually agreed upon by both parties.

32.3 Binding Nature of Arbitration Decision
The arbitrator’s decision shall be final and binding, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.

Survival

33.1 Provisions After Termination
The provisions of these terms and conditions that, by their nature, should survive termination or expiration shall do so. This includes provisions related to ownership, payment, liability, warranty, intellectual property, privacy, and governing law.

Assignment

34.1 Restriction on Assignment
You may not assign or transfer any rights or obligations under these terms and conditions without the prior written consent of Luminous Windshield Repair Houston. Any attempted assignment or transfer without such consent shall be null and void.

34.2 Luminous Windshield Repair Houston’s Right to Assignment
Luminous Windshield Repair Houston may assign or transfer its rights and obligations under these terms and conditions to a third party without your consent. This allows us to ensure the continuity and quality of our services.

Contact Information

35.1 Contact Details
If you have any questions, comments, or concerns regarding these terms and conditions or the services provided by Luminous Windshield Repair Houston, please reach out to us using the following contact information:

Luminous Windshield Repair Houston
Address: 8102 Elbert St, Houston, TX 77028
Phone: +1(346) 489-7201

Our dedicated customer service team is available to assist you and address any inquiries or issues you may have. We value your feedback, strive to provide excellent service and maintain a transparent and trustworthy business relationship.

We appreciate your attention to these terms and conditions, as they are designed to protect both parties and ensure a fair and transparent business relationship. If you have any questions or need further clarification, please do not hesitate to reach out to us. At Luminous Windshield Repair Houston, we are committed to providing exceptional service and maintaining the highest professionalism and customer satisfaction standards.

Miscellaneous

36.1 Severability
If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified or replaced with a valid and enforceable provision that achieves the intended purpose to the maximum extent possible.

36.2 Binding Nature
These terms and conditions shall be binding upon and inure to the benefit of the parties and their respective successors and assigns. This ensures the rights and obligations established under these terms extend to the relevant parties and their successors.

36.3 Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Luminous Windshield Repair Houston operates, without regard to its conflict of law provisions. This establishes the legal framework for interpreting and enforcing these terms and conditions.

36.4 Waiver
Any failure or delay by either party in exercising any right, power, or privilege under these terms and conditions shall not operate as a waiver thereof. Both parties retain their rights and can exercise them as needed.

36.5 Counterparts
These terms and conditions may be executed in counterparts, each of which shall be deemed an original and shall constitute one agreement. This allows for flexibility in signing and executing these terms and conditions, acknowledging that multiple counterparts hold the same legal effect.

Acceptance of Terms and Conditions

37.1 Acknowledgment of Agreement
By utilizing our auto glass repair services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.

37.2 Option to Decline
If you do not agree to these terms and conditions or any part thereof, please refrain from using our services.

37.3 Seek Further Assistance
If you have any questions or concerns regarding these terms and conditions, please contact us for further assistance before proceeding with the services.

Thank you for taking the time to review our terms and conditions. Your use of our services signifies your acceptance and agreement to be bound by these terms. We appreciate your understanding and cooperation in abiding by these terms, as they are designed to ensure a fair and transparent business relationship. If you have any questions or need further clarification, please do not hesitate to contact us. Our dedicated team is here to assist you and provide exceptional auto glass repair services.

Amendments

38.1 Right to Modify
Luminous Windshield Repair Houston reserves the right to modify or update these terms and conditions at any time without prior notice. You must review these terms and conditions periodically for any updates or modifications.

38.2 Acceptance of Modifications
Your continued use of our auto glass repair services after posting revised terms and conditions constitutes your acceptance of the modified terms.

We are committed to providing exceptional service and maintaining the highest professionalism and customer satisfaction standards.

Non-Solicitation

39.1 Employee Solicitation Prohibition
During the course of our business relationship, you agree not to directly or indirectly solicit, recruit, or hire any employees or contractors of Luminous Windshield Repair Houston. This includes individuals involved in the provision of our services. This provision ensures the stability and continuity of our workforce.

Waiver of Liability for Pre-existing Damage

40.1 Limited Liability for Pre-existing Damage
Luminous Windshield Repair Houston shall not be held liable for any pre-existing damage or conditions in your vehicle before providing our services. You are responsible for disclosing any pre-existing damage or conditions to our technicians before the commencement of work.

40.2 Exercise of Reasonable Care
Our technicians will exercise reasonable care during the repair or replacement process. However, we cannot be held responsible for any additional damage or exacerbation of pre-existing damage that may occur during the course of our services.